Contact Us
By Toll Free Telephone: 1-800-460-4936
By TTY Assistance Line: 1-855-687-2635
The Chase Bank USA Contract Settlement toll-free help line is available from 8:30 a.m. to 5:00 p.m., Pacific Time, Monday through Friday, at the telephone number above.
If you contact the Settlement Administrator outside of live operator hours and listen to the general information on the help line and then wish to speak directly to the Settlement Administrator, you may leave a message and the Settlement Administrator will promptly return your call.
You may also contact the Settlement Administrator the following ways:
By Mail:
Chase Bank USA Contract Settlement
c/o GCG
P.O. Box 35011
Seattle, WA 98124-1011