Contact Us

By Toll Free Telephone: 1-800-460-4936

By TTY Assistance Line: 1-855-687-2635

The Chase Bank USA Contract Settlement toll-free help line is available from 8:30 a.m. to 5:00 p.m., Pacific Time, Monday through Friday, at the telephone number above.

If you contact the Settlement Administrator outside of live operator hours and listen to the general information on the help line and then wish to speak directly to the Settlement Administrator, you may leave a message and the Settlement Administrator will promptly return your call.

You may also contact the Settlement Administrator the following ways:

By Mail:

Chase Bank USA Contract Settlement
c/o GCG
P.O. Box 35011
Seattle, WA 98124-1011

By Email:

Important Dates
October 5, 2012
Deadline to Comment/Object to the Settlement
November 16, 2012
9:00 a.m. Pacific
Fairness Hearing

Your Options

  • To find out additional details regarding this Settlement, please read the Settlement Notice you received by mail or call the Settlement Administrator toll-free at 1-800-460-4936